Dore – clients are unlikely to recieve refunds, more media coverage and a collection of links
Posted by gimpy on May 31, 2008
Dore in Administration
First and most importantly Dore UK, similar to the situation in Australia, have now declared that is ‘as the Company will be in Administration there are no funds available to reimburse clients.’, a position confirmed by their Administrators. The Citizens Advice Bureau offer free advice which may be of use to clients affected by this difficult situation, Brainduck also has some useful links. I have nothing to add to Holfordwatch’s comments on this sad outcome.
Dore’s FAQ also states that
Your prime concern will, no doubt, be how you finish the programme. Our concern is exactly the same. We will therefore be focusing all our efforts and resource on identifying ways to market to allow the programme to be continued by our clients.
Although I am sure that the Administrators are acting legally, this is not an admirable position for Dore UK to take, particularly not when they emphasise their empathy with distressed parents. Dore marketed a service to clients: promoting (without good evidence) a programme they said required specialised facilities. Dore may now wish to offer alternative services to new or existing clients. However, this does not make up for the fact that Dore UK is guilty of taking clients’ money for particular services – and then failing to offer either the full services that clients paid for, or a refund to clients.
Numerous public figures – some of them relatively wealthy – have endorsed Dore and played important roles in the running of the company. I wonder if the likes of Wynford Dore, Kenny Logan and Dr Roy Rutherford now feel any guilt about their involvement in and promotion of Dore? And I wonder if they will ever apologise to the clients who have been let down?
More Media coverage
Ben Goldacre has followed up last weeks coverage of Dore with an examination of the role of bloggers in his most recent column. I am honoured to be mentioned but feel that I am merely basking in the reflected glory of the other blogs mentioned – Brainduck, Podblack and Holfordwatch.
The Sun also have a largely critical piece on the collapse of Dore, while The Independent have a less good piece.
Blog links
This is a selection of links from my blog, Brainduck, Badscience, Holfordwatch, Podblack LeftBrain/RightBrain and Myomancy that have covered Dore, its research and its collapse. In a nod to media notions of balance I have included Myomancy who believes that the Dore programme has benefits but has nevertheless has displayed an admirable independence of opinion when analysing their attitude to research and marketing. I should also point out the Translucent Science site which hosts a press release on Dore as well as some links to media coverage and is a sign of things to come.
My blog
The original post on Dore finances.
Were Dore brought down by unsustainable debt?
Dore – the vultures start to circle – other quack organisations try to profit.
A Statement from Wynford and the media creak into action.
Brainduck
The odd place Dore choose to publish their research.
Radio discussion of Dore research.
Badscience
Dore – the miracle cure for Dyslexia?
Dore – the media’s miracle cure for Dyslexia?
Holfordwatch
Dore criticised in medical journal.
Research showing Dore is not of much benefit.
Even more flawed Dore research.
Unanswered questions in Dore statement.
Dore UK Administrators post notice.
Podblack
Dore at a festival in Australia.
Dore Australia closed until further notice.
Out of pocket parents in the UK.
Myomancy
Myomancy has covered this in depth from a relatively pro-Dore point of view
but still has plenty of critical articles regarding conduct going back to 2004.
Left Brain/Right Brain
Some criticisms of Dore research.


Sharon said
I have been keeping up with your Dore posts. What excellent work, well deserving your Guardian mention!
Sharon Begley On TAM6 And Penn & Teller « PodBlack Blog said
[...] network that was created through Translucent Science (and the bloggers / writers of Bad Science, Gimpy’s Blog, BrainDuck and Holford Watch – check those entries I’ve linked to! – and myself), we were [...]
Liz Ditz said
Also see Dore Stiffs Creditors in UK; Seems to Shift to Franchise Business Model, which has some more links.